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Windows 98 includes a new backup utility, called Microsoft Backup. Microsoft Backup supports a much wider range of backup devices than the Windows 95 backup application. Support has been added for parallel, IDE/ATAPI, and SCSI backup devices.
Supported devices include:
Note: The Jazz, Zip and SyQuest cartridges should have their own backup utilities. These devices are supported by using the option to backup as 'file' rather than the removable media itself. If you fill up the media, you will receive a 'Disk full' message. QIC-40 backup devices are no longer supported by the Windows 98 backup utility.
Microsoft Backup is not a default selection for the Windows 98 installation process. If the utility is installed on the Windows 95 before Windows 98 Setup is run, Microsoft Backup will be installed during Setup.
The applet can be added using the standard procedures under the Windows Setup tab found in the Add/Remove Programs feature of the Control Panel. It is located in the System Tools component.
Microsoft Backup for Windows 98 requires the same minimum configuration discussed in the Setup module as well as:
Steps to Install
MSBackup should be installed on the machines in this class. Why? If MSBackup is not installed, you should follow the steps below to install it.
Configuring a Backup Device
Most types of Backup Devices are automatically detected and configured the first time a user runs Microsoft Backup. If you install a new backup device and it is not detected on Startup, go to Control Panel, Add New Hardware to detect the device.
To verify that a backup device is installed, go to Device Manager and check under Tape Drives.
Or check MSInfo under Components/Miscellaneous.
Microsoft Backup Troubleshooting
The following is a small list of known issues with Microsoft Backup. Check the Knowledge Base for more in-depth information.
When using a floppy disk controller based tape drive and Burst mode is incompatible with a system, a "Tape not formatted or unreadable by drive" message will be displayed when the tape drive is accessed.
Disable burst mode via the Tools Media menu option.
DMA / Video Problems
When troubleshooting DMA /Video Conflict errors, hardware crashes, or other issues and you are not sure where to start, go to the Display properties in Control Panel. Click the Settings tab and the Advanced Properties button. On the Performance tab, slide the Hardware Accelerator all the way to the left. Restart the computer and try to reproduce the problem.
Parallel Port Drive Detection
The following steps are a guideline for troubleshooting parallel port drive detection problems.
MSBackup and ScanDisk
ScanDisk determines free space by multiplying the available clusters by the cluster size. Microsoft Backup simply reads the directory entries and adds the files sizes together for the amount of space necessary for storing the backup. Therefore the amount of space used on a hard drive reported by ScanDisk and the amount to be backed up reported by our software will never coincide.
Microsoft Backup Error Codes
Microsoft Backup uses a distinct code in its error messages. Due to the nature of these messages, they are not available to training. There is a knowledge base article that allows you to decipher the hexadecimal values in the message.
When an error message is displayed, it is in the following format:
Each of these values are in hexadecimal.
AA - Indicates what the drive is doing. Such as an IRQ conflict
BB - Means there is a driver error, disk access or file system errors. Such as the driver failing to load.
CC - Data access errors. Such as could not read data from the tape.
DD - Operator error. Such as the tape drive is empty.
EEEE - Media formatter error code. Such as the driver reporting that the tape can not be written to.
Points to Remember: