Windows Support Menu
Windows Update Wizard
Dell recommends that you do not use the Windows 98 Update Wizard to update your system because drivers, updates, and system tools available from the Update Wizard may not be tested by Dell or be compatible with your system.
Your system may become unusable if you update it using the Update Wizard.
The Windows Update Wizard is the online extension of Windows 98 that helps you get the most out of your computer. The Windows Update Wizard is a Web-based service that is used to automatically update WDL (Windows Driver Library) certified and signed drivers. This enables you to go to single location to install updated drivers, rather than search the Internet for an updated driver.
Starting Windows Update Wizard
When Windows 98 is installed an Internet shortcut to the Update Manager page on www.microsoft.com is created on the Start menu. Double-click the shortcut to go to the Update Manager web page.
Note: You must be connected to the Internet before starting.
Users can uninstall components added to their machine even when not connected to the Internet. From the System Information utility Tools menu, select Update Wizard Uninstall. This will take you through a process of restoring the original file from the Windows\System\Reinstallbackups folder.
How Windows Update Wizard Works
Windows Update Wizard is implemented through the use of ActiveX controls (.Ocx files) which are installed the first time you connect to the Update Manager page. This page only displays if you have a browser that supports ActiveX controls.
When the page loads, you will see a security warning for the Registration Verification Control. Click Yes to install it.
Note: Any users that register Windows 98 on-line do not have to go through the registration process on Windows Update.
Once these controls are installed they automatically compare the device drivers installed on your computer with a database of updated drivers on the server. If any drivers are found on the server which are newer than those on your computer, a list of these new drivers will appear. Selecting a specific driver will then load a new web page that will perform the installation procedure.
Before using the Windows Update Wizard, users must first register. If a user registered Windows 98 on-line, she/he will not have to go through these steps.
1. Go to Start, Windows Update to go to the Windows Update page. Click Update Wizard. You will see the bitmap as shown below.
2. Click Yes.
3. If you receive a security alert, click Yes.
4. This launches the Registration Wizard. Information about registering might cause some alarm to customers:
"If you choose to register, your responses to these questions will be made available to Microsoft and its affiliated companies."
5. Proceed through the wizard and enter the following information:
6. Who purchased the product (you or your company), your first name, middle initial, last name, and company (if it applies.)
7. Business address, city, state or province, zip or postal code, phone number, email address, country, yes or no to the offer of non-Microsoft products and services.
8. Store Retailer or Name, city, and state or province.
9. Your system inventory appears. You can include it if you choose to do so. Click Next.
10. The last screen appears and you are ready to register. This screen tells you where the information will be stored and how it may be used. Click register to finish.
11. The information is sent to the site and you receive confirmation that you have successfully registered Windows 98.
12. If your Internet browser settings are not correct or the modem is not functioning properly, the error message below appears. Use the proper Internet Explorer or modem troubleshooting techniques to resolve the problem.
Using Windows Update Wizard (Step by Step)
After registering Windows 98 for the Windows System Update users can launch the tool in the future without re-registering.
The screen above is the first screen displayed. From here you can do the following:
• Go to the Windows Update page
• Access technical support
• Upload a Windows Report (discussed in a later lesson)
• Clicking the Internet Explorer icon takes you to Microsoft’s Internet Explorer web page
• Clicking the Microsoft logo on the bottom left-side of the page takes you to Microsoft’s home page.
The Windows Update Wizard
1. Clicking Update Wizard allows you to update software or restore your system to its previous state.
2. Click Update to go to the next screen.
3. While components are being loaded the Internet System Update Control is installed if this the first time into the Update Wizard. Click Yes to install. This launches the Internet System Update File Install Program. Click Yes.
4. The next control is the Internet System Update File Install Program. Click Yes to continue.
5. The Update Wizard scans your computer looking for files to update.
6. Updates will be displayed in the Available Updates column. If there are no updates available, click Rescan in the upper right-hand corner of the page.
7. When an update is clicked in the Available Updates column, the Description column displays information about the download including a description, date, size and approximate download time using a 28.8 modem. Click Install to install the new file.
8. The Restore Tab identifies which components you have downloaded.
Note: Before downloading a file, the original is backed up in the Windows\System\Reinstallbackups folder.
Device Manager and Windows Update Wizard
You can also launch the Update Wizard from Device Manager. The example below shows a Code 11 device. In this scenario you should:
• Try ASD first to correct the problem.
• Try changing the resources for the device
• Run System File Checker to validate the file.
• Go to Windows Update Wizard for a newer device driver.
Click the Update Driver button to update the driver.
Click Next to search for a better driver than the one you are using now.
The display allows you to select the path to search for the new driver. Select Microsoft Windows Update to search this location for a new driver.